Effective Date: 5/1/2026
Last Updated: 5/1/2026
Welcome to Health Coach Emma ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.HealthCoachEmma.com.au and purchase our products or services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect:
Personal Information You Provide:
When you interact with our website or purchase our products, we may collect the following personal information:
Information Automatically Collected:
When you visit our website, we may automatically collect certain information about your device and browsing activity:
How We Use Your Information
We use the information we collect for the following purposes:
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We work with third-party service providers who help us operate our business. These providers only have access to the information necessary to perform their services and are obligated to protect your information:
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device.
Types of Cookies We Use:
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You have the right to request copies of your personal information.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we delete your personal information under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability
You have the right to request that we transfer your data to another organization or directly to you under certain conditions.
Right to Object
You have the right to object to our processing of your personal information under certain conditions.
Right to Withdraw Consent
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at emma@coachemma.com.au
Email Communications and Opt-Out
When you purchase our products, we will send you transactional emails (order confirmations, access information, program updates). You cannot opt out of these service-related communications.
We may also send you marketing emails about new products, tips, and special offers. You can opt out of marketing emails at any time by:
Please note that even if you opt out of marketing emails, we may still send you non-promotional communications related to your purchase.
Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, That Clean Life, Zoom). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
International Data Transfers
If you are accessing our services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia, where our servers are located. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Health Coach Emma
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